We had the absolute BEST service from Bradford Pest Control. After finding signs of bed bugs, I called Bradford Pest Control and they were able to come out the next day, on a weekend, to take a look and give me a quote. Prices were very reasonable for a heat treatment, so we signed up. I had many questions throughout the 2 weeks before the heat treatment, and always heard back right away with an answer. After the heat treatment, I found that nothing was ruined or warped as I was putting the house back together. It is not uncommon to need 2 treatments to eradicate bed bugs, according to all the forums on bed bugs, but Bradford took care of it in one treatment. It's been 11 months and we are still bed bug free. I am so thankful for this company.